Frequently Asked Questions

We offer a comprehensive range of home care services that are carefully designed to support individual needs and promote a better quality of life. Our Personal Care services provide assistance with daily activities such as bathing, dressing, and grooming, ensuring that each client maintains a high level of personal comfort. In addition, our Domiciliary Care includes support with meal preparation, medication management, and light housekeeping, enabling clients to enjoy a well-organized and healthy home environment. For those who require continuous assistance, our Live-in Care offers round-the-clock support, ensuring that help is always available. We also provide Respite Care, a temporary solution that gives family caregivers a well-deserved break while ensuring that their loved ones receive consistent, quality care. Lastly, our Specialized Care is tailored for clients with specific conditions, such as dementia, post-hospital recovery, or those needing palliative care, allowing us to address unique health challenges with focused expertise. Each service is thoughtfully designed to enhance independence, uphold dignity, and improve overall quality of life.

Quality and safety are at the forefront of our services. All caregivers undergo rigorous training, thorough background checks, and regular professional development. We adhere to the highest industry standards and comply with regulatory guidelines set by the Care Quality Commission (CQC). Continuous feedback and regular performance evaluations help us maintain and improve our service quality.

Our care approach is rooted in a person-centred model. We collaborate closely with clients and their families to understand each individual’s unique requirements, preferences, and health conditions. This detailed assessment enables us to develop bespoke care plans that are tailored specifically to enhance independence, comfort, and overall well-being.

Our caregivers are carefully selected for their expertise, empathy, and commitment to quality care. They undergo comprehensive training that includes clinical best practices and ongoing professional development. This continuous education ensures that they are up to date with the latest standards in home care, providing you with a reliable and trustworthy service.

Setting up a consultation is straightforward—simply reach out to us by phone at +44 7473 000477, email at info@lilyteeshealthcare.co.uk, or complete the online enquiry form on our website, and a dedicated member of our team will promptly contact you to discuss your needs, answer any questions, and guide you through establishing a personalised care plan.

We recognize the vital role family caregivers play and offer a range of supportive services, including respite care and ongoing guidance. Our aim is to alleviate the pressures of caregiving by providing reliable, compassionate support and resources that help maintain a balanced and healthy lifestyle for both the client and their family.